n Christmas Eve, thousands of users said "Bah, humbug" to Netflix as an unplanned service outage shut down the company’s extremely popular "watch instantly" service, forcing thousands of Americans to face the unimaginable unpleasantness of actually talking to their families. (The service has since been restored.) Netflix was quick to react, tweeting an apology and assuring subscribers that the Netflix team was working on solving the problem — but that didn't stop the horrified reactions from pouring in:

"We're unable to connect you to Netflix. Please try again later" why don't you just rip my heart out and feed it to a pack of wolves.

— Tyler Chow (@ty_chow) December 25, 2012

Sudden netflix outage...I think the Mayans were off by a few days...its beginning

— Fifty Shades of Greg (@ImGregStonewall) December 25, 2012

And Netflix is down on the day we all want to escape our families. Good job.

— Andy Boyle (@andymboyle) December 25, 2012

Did Netflix really go down on Christmas Eve?That's like bars running out of alcohol on nye...come on reed!

— Nilay Shah (@nshah1080) December 25, 2012

So @netflix is down? Great. Now everybody has to talk to their annoying family.

— Chris D'Elia (@chrisdelia) December 25, 2012

"Hey, let me show you how to stream Netflix! Oh...it's not working. Let's....talk about you hip replacement instead." #ChristmasEve

— Ryan McGee (@TVMcGee) December 25, 2012

This Netflix outage is part of a diabolical conspiracy to make me stand up and walk around. #fb

— Adam Burke (@atpburke) December 23, 2012

So depressed about Netflix being down that all I wanna do is lie on the couch and watch Netflix.

— Jess Dweck (@TheDweck) December 25, 2012

Thanks to @netflix outage we can likely expect a moderate population explosion in nine months.

— Joel Braverman (@joelbrave) December 25, 2012

But all was well by Christmas morning:

"What's to-day, my fine fellow?" said Scrooge. "To-day?" replied the boy. "Why, Christmas Day." "And is Netflix working again?" "Why, tis!"

— Dave Itzkoff (@ditzkoff) December 25, 2012