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Conversations with thinkers: Hoyt Harper of Sheraton Hotels
Hoyt Harper, Sr. VP, Global Brand Leader, Sheraton Hotels & Resorts Group, explains the key to keeping customers satisfied.
 
Conversations with thinkers: Hoyt Harper of Sheraton Hotels
Conversations with thinkers: Hoyt Harper of Sheraton Hotels
Jan Kucharzyk/Getty Images
 

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