Customer service on Facebook and Twitter
Is social media the best place to engage with your customers?
A "Like" symbol outside the Facebook headquarters in California.
Justin Sullivan/Getty Images
THE WEEK'S AUDIOPHILE PODCASTS: LISTEN SMARTER
MOST POPULAR ON THE WEEK
- How Ronald Reagan turned America into a nation of children
- Why Mitt Romney is perfectly poised for a comeback in 2016
- The Nazi smart bomb that inspired China's most dangerous weapon
- The conservative battle against ObamaCare won't end with Halbig
- Why is the West so afraid of Islam?
- Girls on Film: Why audiences are responsible for the future of cinema
- This week I learned the moon might be littered with dinosaur fossils, and more
- Here's the schedule very successful people follow every day
- 8 things the world's most extraordinary survivors can teach you about resilience
- Why scientists can't kill HIV
Subscribe to the Week