BAD DAY FOR: Telling it like it is, as troubled student loan giant Sallie Mae’s stock plunged by 20 percent on Wednesday—its worst one-day drop ever—after chief executive Albert Lord held a conference call to reassure investors. Instead, he scared them by joking that shareholders would have to walk through a metal detector at their next meeting, and by ending the call with an expletive. “We were all kind of shaking our heads,” one analyst said. (The New York Times, free registration)
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