"Forget the beef," said Elizabeth Snead in the Los Angeles Times. "Where's the darn chicken?" A KFC outlet in New York City had to stop serving free Kentucky Grilled chicken dinners because it ran out when a huge crowd showed up after printable coupons were posted on Oprah Winfrey's website. But "reports of a riot—and '60s-style protests"—were "greatly exaggerated."
That's what happens "when you combine Queen of America Oprah Winfrey and the offer of a free meal at KFC," said Jeff Thomas in the San Jose Mercury News. Other KFC outlets also ran out of grilled chicken, but the restaurant chain is promising to make things right by offering angry coupon holders a rain check. Poor KFC—it just wanted to promote new, healthier fare.
Introducing non-fried chicken at Kentucky Fried Chicken was actually a bright idea, said DJ Drummond in Wizbang. But the "incredibly stupid mismanagement" of the Oprah promotion has made "a laughingstock of the once-proud chain of chicken restaurants." Underestimating the response was bad enough, but KFC could have contained the damage if it had owned up to its mistake immediately.
THE WEEK'S AUDIOPHILE PODCASTS: LISTEN SMARTER
- 31 TV shows to watch in 2014
- Why would a young person today be religious?
- Why we can't stop procrastinating, according to science
- Israel and Russia are getting along. Have the neocons noticed?
- He said he was leaving. She ignored him.
- The world's dumbest idea: Taxing solar energy
- Why Holy Thursday is so important to Christians
- How Community's Dean Pelton broke new ground for sexual politics on television
- The 6-year-old who woke up from a coma with a different personality
8 Facebook misfires that ruined lives
Subscribe to the Week