The Week: Most Recent The Digital Age:Netflixhttp://theweek.com/supertopic/topic/270/netflixMost recent posts.en-usTue, 25 Dec 2012 14:00:00 -0500http://theweek.comhttp://theweek.com/images/logo_theweek.pngMost Recent The Digital Age:Netflix from THE WEEKTue, 25 Dec 2012 14:00:00 -0500Netflix goes down on Christmas Eve: 9 panicked reactionshttp://theweek.com/article/index/238224/netflix-goes-down-on-christmas-eve-9-panicked-reactionshttp://theweek.com/article/index/238224/netflix-goes-down-on-christmas-eve-9-panicked-reactions<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0088/44496_article_main/w/240/h/300/netflix-went-down-on-christmas-eve-mdash-and-customers-freaked-out.jpg?209" /></P><p>On Christmas Eve, thousands of users said "Bah, humbug" to Netflix as an unplanned service outage shut down the company&rsquo;s extremely popular "watch instantly" service, forcing thousands of Americans to face the unimaginable unpleasantness of actually talking to their families. (The service has since been restored.) Netflix was quick to react, tweeting an apology and assuring subscribers that the Netflix team was working on solving the problem &mdash; but that didn't stop the horrified reactions from pouring in:</p><blockquote class="twitter-tweet"><p>"We're unable to connect you to Netflix. Please try again later" why don't you...</p></blockquote> <a href="http://theweek.com/article/index/238224/netflix-goes-down-on-christmas-eve-9-panicked-reactions">More</a>By <a href="/author/scott-meslow" ><span class="byline">Scott Meslow</span></a>Tue, 25 Dec 2012 14:00:00 -0500Can Netflix survive the loss of 800 hours of reality shows and documentaries?http://theweek.com/article/index/233838/can-netflix-survive-the-loss-of-800-hours-of-reality-shows-and-documentarieshttp://theweek.com/article/index/233838/can-netflix-survive-the-loss-of-800-hours-of-reality-shows-and-documentaries<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0084/42005_article_main/w/240/h/300/with-netflix-deal-with-aampe-now-kaput-customers-who-pay-for-its-streaming-service-wont-be-able-to.jpg?209" /></P><p>Reality-show junkies who subscribe to Netflix just got 800 hours of their lives back. On Monday, Netflix's streaming deal with A&amp;E (which also owns The History Channel) expired without a successful renegotiation, which means the immediate loss of a substantial amount of reality-show content, including shows like <em>Pawn Stars</em>, <em>Hoarders</em>, <em>Intervention</em>, and <em>Dog the Bounty Hunter</em>. Though it's less of a blow than Netflix's recent breakdown with Epix &mdash; which owns high-profile content like <em>The Avengers </em>and <em>The Hunger Games,</em> and last month ended a longtime exclusive deal with Netflix by signing...</p> <a href="http://theweek.com/article/index/233838/can-netflix-survive-the-loss-of-800-hours-of-reality-shows-and-documentaries">More</a>By The Week StaffWed, 26 Sep 2012 08:03:00 -0400Can Netflix recover from its DVD price-hike fiasco?http://theweek.com/article/index/227223/can-netflix-recover-from-its-dvd-price-hike-fiascohttp://theweek.com/article/index/227223/can-netflix-recover-from-its-dvd-price-hike-fiasco<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0076/38251_article_main/w/240/h/300/netflix-ceo-reed-hastings-has-said-it-could-take-his-company-three-years-to-truly-make-a-comeback.jpg?209" /></P><p class="p1">Netflix had a rough 2011. First, the business that killed your local video store&nbsp;upped its subscription fees for DVDs in the mail, infuriating customers. Netflix then tried to spin its DVD-by-mail business into another company, the oddly-named Qwikster, which hardly went down any better. The stumbles were part of Netflix's attempt to pivot to internet streaming, which it predicts is how most people will watch television shows and movies in the future. But investors aren't cottoning to its new business model, and Netflix's share price fell by nearly 15 percent after its latest financial report...</p> <a href="http://theweek.com/article/index/227223/can-netflix-recover-from-its-dvd-price-hike-fiasco">More</a>By The Week StaffWed, 25 Apr 2012 18:25:00 -0400Netflix's Arrested Development strategy: Revolutionary?http://theweek.com/article/index/227007/netflixs-arrested-development-strategy-revolutionaryhttp://theweek.com/article/index/227007/netflixs-arrested-development-strategy-revolutionary<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0076/38078_article_main/w/240/h/300/as-soon-as-season-four-of-arrested-development-debuts-on-netflix-fans-will-be-able-to-consume-the.jpg?209" /></P><p class="p1"><em>Arrested Development</em> fans clamoring for new episodes of the cult-hit comedy will have their wishes granted in a windfall. Netflix, which will air season four of the Emmy-winning series that was canceled by Fox six years ago, plans to make all 10 new episodes of the show available for streaming&nbsp;at the same time. (A release date hasn't been set.) This eschews the traditional network TV method of releasing new installments of a series on a weekly basis. "Netflix is already a game-changer for television and on-demand video," says Kelly West at&nbsp;<em>Cinema Blend</em>, "but this could take things to...</p> <a href="http://theweek.com/article/index/227007/netflixs-arrested-development-strategy-revolutionary">More</a>By The Week StaffThu, 19 Apr 2012 13:00:00 -0400Can Netflix be the next HBO?http://theweek.com/article/index/225351/can-netflix-be-the-next-hbohttp://theweek.com/article/index/225351/can-netflix-be-the-next-hbo<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0074/37000_article_main/w/240/h/300/netflix-ceo-reed-hastings-reportedly-has-his-sights-set-on-cable-tv-partnerships-that-could-help.jpg?209" /></P><p><em>Reuters</em> reports&nbsp;that Netflix has approached several cable providers about bringing its "Watch Instantly" service to your cable box. That would make Netflix a premium service, much like Showtime or HBO, that cable customers could access for an additional monthly fee, watching Netflix's thousands upon thousands of TV shows and movies on demand. Such a partnership could set the company up to be "the next HBO," bringing its growing content library to cable providers' massive subscription bases. Smart move?<br /><br /><strong>This will never work:</strong> Think of the logistical challenges, says Geoff Duncan at <em>Digital Trends...</em></p> <a href="http://theweek.com/article/index/225351/can-netflix-be-the-next-hbo">More</a>By The Week StaffThu, 08 Mar 2012 14:01:00 -0500Can Verizon and Redbox conquer Netflix?http://theweek.com/article/index/224123/can-verizon-and-redbox-conquer-netflixhttp://theweek.com/article/index/224123/can-verizon-and-redbox-conquer-netflix<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0072/36213_article_main/w/240/h/300/dvd-rental-kiosk-giant-redbox-is-teaming-up-with-verizon-to-provide-subscription-based-digital.jpg?209" /></P><p>Verizon and Coinstar's Redbox DVD kiosk unit are teaming up for a subscription video service that offers both physical DVD rentals and digital video streaming for a monthly fee. "Isn't there some company that already does both of those things?" says Brad Tuttle at&nbsp;<em>TIME</em>. "Ah yes, Netflix!" After Netflix's disastrous 2011, Verizon and Redbox are just the latest businesses "trying to kick the company &mdash; and steal away customers &mdash; while it's down." And they should be a formidable team, especially after Redbox &mdash; already the No. 1 U.S. DVD renter &mdash; said Monday that it's buying...</p> <a href="http://theweek.com/article/index/224123/can-verizon-and-redbox-conquer-netflix">More</a>By The Week StaffTue, 07 Feb 2012 11:08:00 -0500Hulu's original programming push: A threat to Netflix?http://theweek.com/article/index/223375/hulus-original-programming-push-a-threat-to-netflixhttp://theweek.com/article/index/223375/hulus-original-programming-push-a-threat-to-netflix<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0071/35756_article_main/w/240/h/300/battleground-hulus-first-original-series-follows-the-staff-of-a-senate-candidate-on-the-campaign.jpg?209" /></P><p>After announcing 60 percent revenue growth in 2011, web streaming service Hulu is taking its expansion to the next level in 2012 with a push into original programming. <em>Battleground</em>, the site's first ever original scripted series, will launch Feb. 14. The mockumentary series, described as "<em>The Office</em> meets (a low budget) <em>The West Wing</em>," follows the lives of a Wisconsin Senate candidate and his young staff. (Watch a trailer below.) Hulu's move echoes the strategy of rival streaming site Netflix, which is also introducing its first original series, <em>Lilyhammer</em>, in early 2012. With Hulu on the rise...</p> <a href="http://theweek.com/article/index/223375/hulus-original-programming-push-a-threat-to-netflix">More</a>By The Week StaffWed, 18 Jan 2012 06:45:00 -0500Should Verizon buy Netflix?http://theweek.com/article/index/222444/should-verizon-buy-netflixhttp://theweek.com/article/index/222444/should-verizon-buy-netflix<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0070/35092_article_main/w/240/h/300/verizon-ceo-ivan-seidenberg-verizon-is-reportedly-considering-buying-netflix-instead-of-creating.jpg?209" /></P><p>On Tuesday, an investment banker told <em>Bloomberg</em> that Verizon was "very serious" about buying Netflix, sending a flurry of rumors flying across the tech world. Just last week, it was reported that Verizon was considering launching its own streaming service to compete with Netflix. Would it make more sense for the company just to acquire Netflix? What would such a deal mean for Verizon, Netflix, and customers?</p><p><strong>It wouldn't do either Netflix or Verizon any good:</strong> Though there are exploitable synergies between the two companies, they're better off remaining independent, says Todd Campbell at <em>Seeking...</em></p> <a href="http://theweek.com/article/index/222444/should-verizon-buy-netflix">More</a>By The Week StaffWed, 14 Dec 2011 11:59:00 -0500Verizon: The latest threat to Netflix?http://theweek.com/article/index/222185/verizon-the-latest-threat-to-netflixhttp://theweek.com/article/index/222185/verizon-the-latest-threat-to-netflix<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0069/34923_article_main/w/240/h/300/netflix-ceo-reed-hastings-may-have-more-streaming-competition-on-his-hands-now-that-verizon.jpg?209" /></P><p>The battle for online eyes is about to intensify. Verizon Communications is planning to challenge CEO Reed Hastings' Netflix head-on with a standalone service allowing customers to stream movies and television shows onto their computers, according to a report from <em>Reuters</em>. The phone company is seeking prospective partnerships for the service, which could debut as soon as 2012 and would be available outside of its current FiOS cable markets. Should Netflix, coming off of a rocky year, be concerned?</p><p><strong>Undoubtedly, yes: </strong>"Fresh competition would be bad news for Netflix," says Todd Wasserman at <em>Mashable...</em></p> <a href="http://theweek.com/article/index/222185/verizon-the-latest-threat-to-netflix">More</a>By The Week StaffWed, 07 Dec 2011 13:15:00 -0500Can Arrested Development save Netflix?http://theweek.com/article/index/221671/can-arrested-development-save-netflixhttp://theweek.com/article/index/221671/can-arrested-development-save-netflix<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0069/34585_article_main/w/240/h/300/arrested-development-is-back-exclusively-on-netflix-which-will-try-to-tap-the-comedys-cult-like.jpg?209" /></P><p>For months, Netflix has been making news for all the wrong reasons. First there was an enraging 60 percent price&nbsp;hike, then the ill-fated Qwikster rebrand, followed by the announcement of an&nbsp;800,000 subscriber loss. But late Friday, the Netflix camp issued a rare bit of good news, announcing its deal with Twentieth Century Fox and Imagine Television to be the exclusive outlet of new episodes of <em>Arrested Development</em>. This is reportedly the first time a big studio will produce a TV series exclusively for the internet. The beloved, canceled comedy series about the disgraced and dysfunctional...</p> <a href="http://theweek.com/article/index/221671/can-arrested-development-save-netflix">More</a>By The Week StaffMon, 21 Nov 2011 12:14:00 -0500Is Netflix's cratering stock actually a smart buy?http://theweek.com/article/index/220714/is-netflixs-cratering-stock-actually-a-smart-buyhttp://theweek.com/article/index/220714/is-netflixs-cratering-stock-actually-a-smart-buy<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0067/33993_article_main/w/240/h/300/while-netflix-is-losing-customers-and-flip-flopping-on-corporate-decisions-some-analysts-say-its-an.jpg?209" /></P><p>Investors eyeing Netflix these days might want to remember the old stock market adage "Buy low, sell high." The floundering company certainly seems to be at a low point; after Monday's revelation that Netflix had lost more than 800,000 subscribers in the third quarter, its stock having plunged nearly 35 percent on Tuesday. Other recent issues: A fiercely contested price hike and Netflix's failed attempt to split its streaming and DVD-by-mail services into separate companies. But Netflix's troubles have some analysts and commentators seeing opportunity. Is Netflix's stock actually undervalued now...</p> <a href="http://theweek.com/article/index/220714/is-netflixs-cratering-stock-actually-a-smart-buy">More</a>By The Week StaffWed, 26 Oct 2011 11:27:00 -0400Netflix's 800,000-subscriber loss: A 'horrid' outlook?http://theweek.com/article/index/220690/netflixs-800000-subscriber-loss-a-horrid-outlookhttp://theweek.com/article/index/220690/netflixs-800000-subscriber-loss-a-horrid-outlook<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0067/33974_article_main/w/240/h/300/in-the-third-quarter-more-than-800000-customers-said-goodbye-to-netflix-and-some-commentators.jpg?209" /></P><p>More bad news for Netflix: On Monday, the company revealed that it had lost more than 800,000 customers in the third quarter, after a vehemently contested price hike and failed attempt to split its streaming and DVD-by-mail services into separate companies. While the company also reported third-quarter earnings of $1.16 a share, surpassing most analysts' expectations, it wasn't enough to prevent investor panic over the worse-than-expected subscriber exodus. Netflix stock plummeted nearly 35 percent in after-hours trading, and the company's value is less than a third of what it was just three month...</p> <a href="http://theweek.com/article/index/220690/netflixs-800000-subscriber-loss-a-horrid-outlook">More</a>By The Week StaffTue, 25 Oct 2011 12:55:00 -0400Can the CW save Netflix?http://theweek.com/article/index/220319/can-the-cw-save-netflixhttp://theweek.com/article/index/220319/can-the-cw-save-netflix<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0067/33728_article_main/w/240/h/300/netflix-is-reportedly-paying-250-million-a-year-to-offer-its-customers-streaming-access-to-gossip.jpg?209" /></P><p>Netflix continues to make headlines &mdash; but this time, it's ostensibly good news. On Thursday, the movie-streaming-and-DVD-by-mail giant unveiled a four-year deal with Warner Bros. TV and CBS Corp. that allows Netflix to stream 700 hours of past seasons of CW shows like <em>Gossip Girl </em>and<em> The Vampire Diaries,</em> as well as new shows like <em>Ringer</em><em> </em>(though not&nbsp;until its current season has aired). Will access to old CW shows be enough to placate Netflix customers, battered by a steep price hike and flummoxed by Netflix's strange business strategy?<br /><br /><strong>This is good &mdash; but not enough: </strong>While "it's great...</p> <a href="http://theweek.com/article/index/220319/can-the-cw-save-netflix">More</a>By The Week StaffThu, 13 Oct 2011 17:56:00 -0400Netflix's Qwikster debacle: Can the damage be undone?http://theweek.com/article/index/220171/netflixs-qwikster-debacle-can-the-damage-be-undonehttp://theweek.com/article/index/220171/netflixs-qwikster-debacle-can-the-damage-be-undone<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0067/33616_article_main/w/240/h/300/netflix-ceo-reed-hastings-ready-to-admit-that-spinning-off-the-companys-dvd-by-mail-division-was-a.jpg?209" /></P><p>Netflix, the once beloved DVD-by-mail and video-streaming service, has been messing with its strategy &mdash; and customers' minds. In July, Netflix raised the price on its popular DVD-and-streaming combo plan by 60 percent, inciting subscriber rage. Then last month, in another unpopular move, Netflix announced it was splitting into two different companies, creating a new business called Qwikster to manage its DVD-by-mail offerings. Now, just three weeks later, the company has backtracked on the controversial Qwikster split, presumably in response to customer outcry. Will America forgive Netflix...</p> <a href="http://theweek.com/article/index/220171/netflixs-qwikster-debacle-can-the-damage-be-undone">More</a>By The Week StaffMon, 10 Oct 2011 17:53:00 -0400Qwikster: Is Netflix making things worse?http://theweek.com/article/index/219422/qwikster-is-netflix-making-things-worsehttp://theweek.com/article/index/219422/qwikster-is-netflix-making-things-worse<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0066/33141_article_main/w/240/h/300/netflix-is-renaming-the-dvd-rental-portion-of-its-business-qwikster--a-confusing-and-risky-endeavor.jpg?209" /></P><p>Netflix continues to experiment with its business plan and annoy customers in the process. Earlier this summer, it hiked up its prices by 60 percent on the popular streaming-and-DVD-rental combo plan, provoking a projected 1 million customers to flee. Now, the company has announced it will split itself into two companies: The DVD-by-mail service will become its own entity known, oddly enough, as Qwikster, while the (clearly quicker) streaming service will still be known as Netflix. Customers who want to order DVDs will have to go to a separate Qwikster website. "Our view is with this split of the...</p> <a href="http://theweek.com/article/index/219422/qwikster-is-netflix-making-things-worse">More</a>By The Week StaffMon, 19 Sep 2011 16:15:00 -0400Netflix's price-hike exodus: By the numbershttp://theweek.com/article/index/219365/netflixs-price-hike-exodus-by-the-numbershttp://theweek.com/article/index/219365/netflixs-price-hike-exodus-by-the-numbers<img src="https://7e8c.https.cdn.softlayer.net/807E8C/origin.theweek.com/img/dir_0066/33090_article_main/w/240/h/300/customers-and-maybe-even-some-pets-are-unhappy-with-netflixs-price-hike-and-hundreds-of-thousands.jpg?209" /></P><p>Netflix stock dipped sharply on Thursday, after the video rental and streaming powerhouse announced that more customers than expected were jumping ship in the wake of a summertime hike in subscription fees. (A combo plan allowing customers to receive one DVD at a time via mail and have access to unlimited streaming of 20,000 movies and TV shows, for instance, jumped from $9.99 a month to $15.98.)&nbsp;How bad is the resulting exodus going to be? Here, a look at Netflix's plight, by the numbers:</p><p><strong>1 million</strong><br />Reduction in the number of subscribers Netflix has forecasted it will have by late September...</p> <a href="http://theweek.com/article/index/219365/netflixs-price-hike-exodus-by-the-numbers">More</a>By The Week StaffFri, 16 Sep 2011 11:53:00 -0400