Tip of the week
What to do about lost luggage
Prepare to lose it. Before leaving for the airport, snap a photo of each suitcase to share with airline agents if it goes missing. Attach two luggage tags—one outside, one inside—with your name, number, and email. If traveling with a friend, pack half your clothes in one bag and half in the other. Odds are that both bags won’t be misplaced.
Report it properly. Provide your local contact info when you file a report at the service desk. Describe items in your bag that are easily recognizable, and ask for a copy of the report plus a number to call for follow-up.
Ask for reimbursement. If you’re away from home waiting for a bag, most airlines will cover the cost of necessities, including toiletries and a change of clothes.
Loop in your hotel. Let the hotel’s front-desk staff know you’re waiting for a bag. They may recover the bag more quickly, especially if you don’t speak the country’s language.
Source: Good Housekeeping