What the experts say

Desperate docs; Better banking in ’11; Open house turned house party

Desperate docs

Doctors, dentists, and pharmacists are increasingly “poking and prodding” patients with robocalls, text messages, and other reminders to schedule appointments and refill prescriptions, said Angie Marek in SmartMoney. Helping patients take care of themselves makes good medical sense, of course, but there might be another reason that the caring professions are “suddenly trying so hard.” The recession, along with high-deductible plans that make patients “think twice” before seeking care, has resulted in a drop in office visits. While a little nudge may be necessary to keep patients on top of their health, experts warn that some providers could simply be trying to “gin up extra business, whether patients need the care or not.”

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