Workplace

Twenty-something workers may often seem to be in a “constant whir of socializing,” said Jeffrey Zaslow in The Wall Street Journal. They text, they send instant messages, they even “tweet.” While some worry that “hypersocializing” can kill productivity and dull interpersonal skills, others see the benefits. Younger workers have a “gift for multitasking,” and they know how to get “to the pithy essence of an issue.” They still schedule a meeting or pick up the phone when it’s necessary, says technology analyst Ben Bajarin. “If not, they text.”

These days, the generational divide in the workplace isn’t defined primarily by what you wear or the music you like, said Alina Tugend in The New York Times. It’s defined by how you communicate. Even if you’re not about to ditch your land line or use Facebook as a primary means of communication, understand how your younger colleagues communicate, and keep an open mind. For example, don’t bother leaving a voicemail when calling someone younger than 30. “They don’t listen to them.” And if you must send e-mails, “make them short and sweet—no rambling missives.”

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