There's one big problem with the State Department's Syrian ceasefire violation hotline

This needs to get fixed.
(Image credit: Drew Angerer/Getty Images)

A U.N.-brokered ceasefire went into effect in Syria on Saturday and in order to monitor violations, the U.S. State Department set up a hotline. Only, the people manning the line don't actually appear to speak fluent Arabic.

In one instance, a reporter for the non-profit journalism organization Syria Direct tried calling in violations in Aleppo, Homs, and a number of other sites. "I didn't expect an American to answer," reporter Orion Wilcox said. "He answered in English but switched to Arabic. I started telling him in Arabic about the reports we were getting from Homs province of specific ceasefire violations... He's really struggling and can't understand me. I'm like, Why is this American guy on the phone who can't speak Arabic? I'd give a detailed account of something happening in Homs province and he would listen and his answer was: 'Homs.'"

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Jeva Lange

Jeva Lange was the executive editor at TheWeek.com. She formerly served as The Week's deputy editor and culture critic. She is also a contributor to Screen Slate, and her writing has appeared in The New York Daily News, The Awl, Vice, and Gothamist, among other publications. Jeva lives in New York City. Follow her on Twitter.