McDonald's increasingly enormous menu: By the numbers

It turns out there is such a thing as too much choice

The McDonald's drive through line has slowed as its menu has expanded.
(Image credit: Jamie Rector/Getty Images)

The shifting tastes of American consumers are as hard to pinpoint as the chicken parts of a McNugget. Which may be one reason why McDonald's offers such a wide range of choices — from the specialty McRib to a diet-friendly walnut salad. But while variety is a plus for picky eaters, it has become a headache for America's biggest fast food chain. Since 2007, the size of McDonald's menu has swelled by 70 percent, which has reportedly come at a cost of quality and service, according to emails obtained by Bloomberg.

"It's gotten to the point where the operation has kind of broken down and that's all a symptom of the complication of the menu," restaurant franchise consultant Richard Adams told Bloomberg.

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Lauren Hansen

Lauren Hansen produces The Week’s podcasts and videos and edits the photo blog, Captured. She also manages the production of the magazine's iPad app. A graduate of Kenyon College and Northwestern University, she previously worked at the BBC and Frontline. She knows a thing or two about pretty pictures and cute puppies, both of which she tweets about @mylaurenhansen.