Yahoo's telecommuting ban: Does working from home make you less productive?
New CEO Marissa Mayer is making all employees come into the office, sparking no small amount of grumbling
Yahoo, the struggling internet giant, has ordered all its employees to begin working at one of the company's offices starting in July, reversing a previous policy that allowed several hundred Yahoos (as employees are known) to work from home full-time. The decision by CEO Marissa Mayer has revived an intense debate over telecommuting, with many arguing that Mayer, who recently had her first child, has set back progress for modern families that increasingly expect their employers to show more flexibility about work schedules.
"To become the absolute best place to work, communication and collaboration will be important, so we need to be working side-by-side," reads an internal memo from human resources head Jackie Reses, which was obtained by All Things D. "That is why it is critical that we are all present in our offices. Some of the best decisions and insights come from hallway and cafeteria discussions, meeting new people, and impromptu team meetings." And the policy will reportedly not only affect full-time telecommuters, but many more employees who have arrangements to work from home once or twice a week. "It's outrageous and a morale killer," one disgruntled employee told All Things D.
Studies show that working from home probably increases productivity, possibly undermining Yahoo's claim that it's critical for the company's health that employees show up at the office. As KJ Dell'Antonia at The New York Times writes:
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And technology companies like Yahoo are arguably among the best suited for telecommuting arrangements. According to Derek Thompson at The Atlantic:
However, studies also show that telecommuting has its downsides, fostering a corporate environment in which employees trust each other less and communicate less effectively. As Rachel Emma Silverman at The Wall Street Journal says:
So while many had expected Mayer, as a new mother, to sympathize with employees struggling to balance work and life, her decision may simply reflect a problem unique to Yahoo: Its dire need for company-wide cohesion. An unidentified source tells Business Insider that Yahoo's telecommuters were "slacking off like crazy," and adds, "Working from home may be convenient for some but it represents a huge opportunity cost to the team, especially a team that's trying to turn things around."
Andrew Nusca at ZDNet echoes that point, arguing that Yahoo must address the fact that it is divided and stuck in a years-long funk:
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Ryu Spaeth is deputy editor at TheWeek.com. Follow him on Twitter.
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