The fastest way to board an airplane

American Airlines' new "random" boarding strategy: Is it passenger-friendly or "complete chaos"?

Boarding passengers
(Image credit: Simon Marcus/Corbis)

Airlines have devised a number of ruthless cost-cutting strategies, from surcharges for extra bags to "standing seats" that force passengers to lean into a saddle-like chair. (Following a storm of complaints, that last idea never got off the ground.) The latest innovation, from American Airlines, is more about speed than cost, however. American has decided that boarding passengers in a random fashion is faster than its former policy of boarding passengers sitting in the back of the plane first, before those in the front. Here, a guide to this new seating scheme:

How does random boarding work?

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