Deaf mum sues Little Mix promoter for failing to provide interpreter

A deaf woman who attended a Little Mix concert with her daughter is suing the band’s promoter for failing to provide a sign language interpreter for the entire show.

Sally Reynolds bought six tickets for the concert, on 1 September at the South of England Event Centre, in Sussex - for herself and two deaf friends to go with their three hearing daughters, reports the BBC.

Reynolds asked the promoter, LHG Live, to provide a sign language interpreter. The company eventually agreed and arranged an interpreter for Little Mix’s performance, but failed to book cover for the two supporting acts.

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Reynolds told the BBC that as a result, she was unable to understand much of the show, adding: “If you went to a film, can you imagine only getting access to the last 20 minutes?”

LHG Live said that as well as a professional interpreter, it also provided a specific set list in advance and upgraded tickets; offered Reynolds’ party use of private accessible toilets; and showed all public announcements on giant screens next to the main stage, The Daily Telegraph reports.

Reynolds is now pursuing further legal proceedings against LHG for the “failure to make reasonable adjustments, in the form of supplying an interpreter, for the whole concert”, the BBC says.