The only thing people hate more than the government is their internet provider
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Only Comcast could manage to fare more poorly in a consumer satisfaction survey than the federal government.
A report released Tuesday by the American Customer Satisfaction Index found that Americans are more dissatisfied with the federal government and the services it provides than ever. While the average industry rating in the report is 75 percent satisfaction, the government as a whole received 64 percent approval. Some federal departments ranked as low as the upper 50s, and none — not even the comparatively highly rated Defense Department — managed to rank high enough to be average.
The one industry that did rank worse than the government was internet service providers, which suggests that President Obama's recent proposal for government expansion into the internet business may be a surefire recipe for miserable consumers.
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Bonnie Kristian was a deputy editor and acting editor-in-chief of TheWeek.com. She is a columnist at Christianity Today and author of Untrustworthy: The Knowledge Crisis Breaking Our Brains, Polluting Our Politics, and Corrupting Christian Community (forthcoming 2022) and A Flexible Faith: Rethinking What It Means to Follow Jesus Today (2018). Her writing has also appeared at Time Magazine, CNN, USA Today, Newsweek, the Los Angeles Times, and The American Conservative, among other outlets.
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