Only in America: IRS ignoring taxpayers' questions as April 15 approaches

IRS

As the April 15 tax-filing deadline looms, the IRS is ignoring 60 percent of taxpayers' phone calls. Commissioner John Koskinen said that budget cuts had resulted in an "abysmal level of service" and long waits at IRS offices. "You would think we must be selling something like the Apple watch when you look at the lines."

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