Best Business Commentary

So your flight was canceled, says Kelli B. Grant in SmartMoney.com. You’re not alone. Today’s “Americans are unaccustomed to recessions,” says The Economist in an editorial, especially ones that involve “shopping less.”

When your flight doesn’t fly

So your flight was canceled, says Kelli B. Grant in SmartMoney.com. You’re not alone. Amercian alone “has cancelled more than 2,400 flights since Tuesday, grounding some 250,000 passengers.” And several smaller carriers have ceased operations altogether. What to do? First, check in early, and check in online. If your flight is canceled and it’s “weather-related or otherwise out of the airline’s control,” you’re entitled to a refund—just “don’t hold your breath.” Airlines are “more generous” if it’s their fault. But if the airline’s kaput, “your ticket is just a worthless piece of paper.” If you paid by credit card, call your card company. Paid by cash or check? “Sorry, you’re out of luck.”

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