How to make your broadband faster: Ofcom reveals new rules

Consumers can now ditch internet providers if they fail to provide the minimum speed they promised

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(Image credit: 2013 AFP)

It is an excruciating modern problem, but consumers suffering slow broadband internet access will now be able to ditch their provider at any point during a contract under new rules to be announced by Ofcom today.

Until now, customers could find themselves locked in to a slow provider once the first three months of a contract had elapsed, unless they paid a penalty fee. This left many trapped in lengthy deals that offered a painfully slow service.

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