Bytes: What’s new in tech

Yahoo’s mail failure; Instagram introduces messaging; Apple TV adds new networks

Yahoo’s mail failure

It’s been a bad few weeks for Yahoo, said Violet Blue in ZDNet.com. “Despite promising to restore Yahoo Mail service to its customers,” the company was unable for several days last week to end a stubborn outage, in an embarrassing culmination of delivery failures that go back to at least Nov. 25. The service problems, which were “not openly acknowledged by Yahoo” until last week, have affected at least 1 million users, who faced both undelivered emails and problems logging in to their inboxes. The company initially tried to downplay the problem, locking down threads on the site’s support and feedback pages that mentioned or complained about Yahoo Mail’s recent service problems. But by week’s end its tack changed. “This has been a very frustrating week for our users,” CEO Marissa Mayer said, “and we are very sorry.”

The Week

Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

SUBSCRIBE & SAVE
https://cdn.mos.cms.futurecdn.net/flexiimages/jacafc5zvs1692883516.jpg

Sign up for The Week's Free Newsletters

Join more than 350,000 subscribers and keep yourself informed with a selection of The Week’s most interesting, enlightening and entertaining stories - plus daily puzzles.

Join more than 350,000 subscribers and keep yourself informed with a selection of The Week’s most interesting, enlightening and entertaining stories - plus daily puzzles.

Sign up
Latest Videos FromThe Week