Is Siri a failure?

The chirpy assistant reacts sluggishly, stumbles with voice-recognition, and often lacks the right answers. Time for Apple to fess up?

Almost eight months after Siri's debut on the iPhone 4S, Apple CEO Tim Cook is still promising improved versions of the faulty voice assistant.
(Image credit: AP Photo/Paul Sakuma)

If you're not Zooey Deschanel, Siri probably doesn't work that well for you. Some insiders have called the iPhone 4S assistant's well-documented unresponsiveness an embarrassment to Apple, and several industry insiders have said that late founder Steve Jobs would never have let such a flawed product reach consumer hands. Yet earlier this week, chief executive Tim Cook publicly declared that Apple was "doubling down" on Siri because "consumers love it," raising more than a few eyebrows. Given the increasingly noisy backlash, is it finally safe to say that Siri's a dud?

Yes, undoubtedly: "Siri's voice recognition isn't very good, and her response times are often lousy," says Henry Blodget at Business Insider. But the bigger problem is that Apple, apparently in denial, is still hyping Siri with big name celebs in nationally televised ad campaigns. You can bet Steve Jobs would have either killed Siri outright or at least pulled her back, hammering engineers until they fixed her. Apple's future may hinge on Siri's success, "but that's still no excuse for continuing to flog a product that's not ready for prime time." Siri's an embarrassment.

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