Billy Mays: the art of the sale

Why the late iconic TV “infomercial king” could sell us anything

Billy Mays “represented everything Americans say we don’t like about salesmen,” said David Hinckley in the New York Daily News. Before his “sudden and shocking” death Sunday, at age 50, he was master of the “if you don’t buy this, you’re an idiot” hard sell, the “television incarnation of a medicine-show quack.” But he became the “dominant brand” in TV sales—more famous than anything he ever sold—because he knew his product, and his audience.

His core audience was insomniacs, said Andrew Malcolm in the Los Angeles Times, and even sleepless viewers “with graduate degrees would find themselves grabbing their credit card” when he gave that “old thumbs up sign of Mays approval.” And that was his trick: he was real, and he really wouldn’t sell anything that didn’t work, that he didn’t use at home himself. (Watch Mays poke fun at himself at the drive-thru)

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