Meta’s Muse is “the most useful AI app I have ever used,” said Eli Tan in The New York Times. I’ve had it “perform dozens of day-to-day tasks,” from ordering my groceries to looking up recipes to “setting my fantasy football lineups.” The AI agent “called my dental insurer” on my behalf, gave “it my member ID, answered a security question, and waited on hold before transferring me to the representative— just as I had asked it to.” It’s like having a personal assistant. “While the agent worked, I watched its movements through a tiny browser window, where it navigated websites like a human with a mouse and cursor.” Muse wouldn’t make a purchase without checking with me first, but to get the most out of it, I did give the AI agent access to “my bank accounts and apps like Google Docs, Gmail, Ticketmaster, OpenTable, and Google Sheets,” which might be a bit too much personal information for some people.
Muse’s abilities to “browse the internet on your behalf” are “genuinely impressive,” said Reece Rogers in Wired, but this is also Meta we’re talking about. When I tried it, it was hard to avoid wondering if Muse was “more obsessed with collecting data about me” than actually helping me. The agent has a long-term memory that “stores details about your interactions and preferences.” The more I used it, every interaction “started to feel like a guise for me to upload more data about myself” to Meta, which will soon debut an always-on palm-size “Charm” pendant loaded with Muse.
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