Why energy firms are sending in bailiffs during cost-of-living crisis

A Times investigation found that debt collectors had been force-fitting meters in people’s homes

A woman shows her smart meter indicating that she is on a 'Prepayment tariff'
Companies are forcing prepayment metres
(Image credit: Daniel Leal/AFP via Getty Images)

If you want a glimpse of the “hidden human cost of this country’s deeply dysfunctional energy market”, said The Times, consider the “abhorrent” practices of British Gas’s debt collectors.

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