San Francisco plane crash 'caused by complex flight controls'
Probe finds that pilots did not 'fully understand' flight systems of their Boeing 777

An inquiry into the crash-landing of Asiana Airlines flight 214, which killed three people and injured almost 200 at San Francisco airport last year, has blamed the complexity of the Boeing 777 cockpit controls.
American investigators said a series of mistakes made by the pilots also contributed to the accident.The flight crew committed "between 20 and 30 errors" during their final descent, according to the US National Transportation Safety Board report, quoted in The Independent.
Some of these came about because the pilots "over-relied on automated systems that they did not fully understand," according to the board chairman, Chris Hart.
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
He suggested that safety systems fitted to the Boeing 777 had introduced new risks.
"In their efforts to compensate for the unreliability of human performance," he said, "the designers of automated control systems have unwittingly created opportunities for new error types that can be even more serious than those they were seeking to avoid."
The inquiry found that the pilots:
- set the autothrottle to idle: just before landing, the plane "climbed unexpectedly high". Captain Lee Kang Kuk changed the plane's autothrottle to idle, thinking the device would "continue automatically controlling speed", which it usually would have done
- turned off the autopilot: because Kuk turned off the autopilot at the same time, the auto-throttle "remained on hold at the last selected speed"
- imbalanced the flight systems: a training captain who was also in the cockpit then shut down a single key flight management system, while leaving another active; such programs are meant to be operated in tandem, and having one on and one off "compounded" the previous problems.
- failed to recognise and react to these errors: although "a third pilot...noticed the plane was descending too fast", he did not tell anyone; even when the pilots did realise what was happening, they failed "to start aborting the landing" until it was too late.
Boeing has rejected the committee's conclusions, pointing out that the aircraft has performed "over 55 million safe landings" and arguing that "the evidence collected during this investigation demonstrates that all of the airplane's systems performed as designed".
The Asiana Airlines crash was the first fatal accident involving a Boeing 777. Since then, a 777 operated by Malaysia Airlines has gone missing in mysterious circumstances and is presumed to have crashed into the Indian Ocean.
Sign up for Today's Best Articles in your inbox
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
-
Full-body scans: more panic than panacea?
The Explainer Hailed as the 'future of medicine' by some, but not all experts are convinced
By The Week UK
-
The Last of Us, series two: 'post-apocalyptic television at its peak'
The Week Recommends Second instalment of hit show is just as 'gutsy' and 'thoughtful' as the first
By Irenie Forshaw, The Week UK
-
Everything you need to know about your P45
The Explainer The document from HMRC is vital when moving jobs
By Marc Shoffman, The Week UK
-
Rail strikes: is Britain on track for a ‘summer of discontent’?
Speed Read The ‘biggest rail strike in modern history’ is planned for next week
By The Week Staff
-
‘See it. Say it. Sorted’: is it the end of the line for train announcements?
Speed Read The transport secretary has pledged a ‘bonfire of the banalities’ on England’s railways
By The Week Staff
-
UK to bring in airport Covid tests for arrivals
Speed Read MPs call for stricter border measures as South African variant of coronavirus spreads
By Chas Newkey-Burden
-
UK records biggest jump in transport use since pandemic began
Speed Read Monday rush hour sees spike in commuters across country as trains return to 90% of pre-coronavirus services
By Gabriel Power
-
Coronavirus: what are the odds of catching Covid-19 on a plane?
Speed Read Studies suggest air travel is safe despite concerns about air quality
By Holden Frith
-
Plane crashed ‘as distracted pilots discussed Covid fears’
Speed Read Preliminary report says ‘human error’ to blame for crash in Pakistan that claimed 98 lives
By Aaron Drapkin
-
Coronavirus: Virgin Atlantic tells staff to take unpaid leave
Speed Read Move comes amid warnings that global pandemic could bankrupt aviation industry
By The Week Staff
-
UK airlines call for multibillion-pound coronavirus bailout
Speed Read Demand comes ahead of ‘bloodiest week in British aviation history’
By The Week Staff