On Christmas Eve, thousands of users said "Bah, humbug" to Netflix as an unplanned service outage shut down the company’s extremely popular "watch instantly" service, forcing thousands of Americans to face the unimaginable unpleasantness of actually talking to their families. (The service has since been restored.) Netflix was quick to react, tweeting an apology and assuring subscribers that the Netflix team was working on solving the problem — but that didn't stop the horrified reactions from pouring in:
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
-
The countries around the world without jury trialsThe Explainer Legal systems in much of continental Europe and Asia do not rely on randomly selected members of the public
-
How did the Wagner Group recruit young British men for arson attack?Today's Big Question Russian operatives have been using encrypted messaging apps to groom saboteurs across Europe
-
The best graphic novelsThe Week Recommends These inventive illustrated books will transport you to another world
