AT&T's data plan cuts: Bad for customers?

AT&T says it's saving most users money by cutting its "unlimited data" option — and some (if not all) critics actually agree

Can less be more affordable? Thanks to AT&T's new "improved" pricing policy, iPad, iPhone and other smartphone customers will no longer be able to buy "unlimited" data for $30 a month. Instead, users can now buy 200MB of data for $15 per month or 2GB for $25 for more data-hungry clientele. Critics say AT&T is simply shifting the pressures of their "mediocre" service onto its customers, but some tech bloggers claim the changes are a genuine improvement. Who's right? (Watch an AP report about AT&T's new data plan)

No improvements here: This change is "cynical" and "evil," says Jeff Jarvis in Buzz Machine. Rather than fix its failing infrastructure and "invest in better ways to handle more customers," AT&T simply changed its pricing "to make us use its service less." Of course, AT&T is presenting this as a cost saving, "but in truth, they lowered the value" of their service.

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