Apple CEO Steve Job took the stage at the company's Cupertino, CA, headquarters on Friday in an attempt to quell the furor over the iPhone 4's widely-reported "Antennagate" reception problems. While Jobs repeatedly insisted that most customers are not affected ("there is no Antennagate") — and that the media has irresponsibly hyped the issue — Apple has agreed to give every iPhone 4 user a free case, which reportedly solves the problem. "We want every user to be happy," said Jobs, and if the free cases don't make them happy, "we’ll give them a full refund." Did Jobs satisfy Apple's critics?
Close, but no cigar: "I'm not sure" if Apple's done enough to "put out the fire," says Dwight Silverman in the Houston Chronicle. I "agree with Jobs that the problem is overblown," but it still "is a problem." And giving away free cases is simply "a workaround." Apparently, Apple "thinks the benefits of the antenna design outweigh the issue it causes." We'll have to wait and see "if potential iPhone 4 buyers agree that it's no big deal."
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