Free digital trials for existing print subscribers
How do I upgrade when my free digital trial ends?
To upgrade to a print + digital subscription after completing your free trial, please follow these steps:
1. Go to theweek.com/my-account
2. Find your print subscription and click "Manage Subscription". This will take you to the subscription site, service.theweek.com, where you will be asked to log in. You can use either your account number or the email address associated with your print subscription (which may be different from the one you use to log in to the website).
3. Click "Upgrade" to add digital access to your account. If your subscription has expired, you will need to click "Renew".
If you encounter any problems, please contact customer services using the details at the end of this article.
Can I get a free digital trial?
If you were a print subscriber before 25 January 2024, you can claim a three-month free trial of the new digital products, including unlimited access to TheWeek.com, as well as The Week's app and all premium newsletters.
How do I get the app?
The first step is to download The Week app from Apple's App Store or Google's Play Store. Then you can log in using the email address you used to sign up for your subscription or your account number (note, website passwords will not work in the app).
You can find your account number in the confirmation email we sent when you took out your subscription. If you have a print subscription, it is also printed on the address label used to send your magazine. It is the 10-digit number after the first three letters. So, for example, if you see #TWE0012343567/#1 on your address label, your account number is 0012343567.
If you can't find it, please contact customer services using the details below.
How do I log in to TheWeek.com?
If you have an email address saved to your subscriber account, you can use that to create an account (you must use the email address that's linked to your subscription in order to benefit from the free trial).
• Click "sign in" at the top-right of this page, then "sign up" to enter your email address and create a password.
If you do not have an email address saved to your account, or you cannot remember which address you used, you can add a new one by following the instructions at service.theweek.com. Follow the prompt to "add an email" and enter the same email address you used to sign up to theweek.com. Once confirmed, you can return to the site and enjoy unlimited access.
What if the site is telling me I don't have a subscription?
There are a few possible reasons why a subscription may not appear. The main one is that the email you used to sign up to the site is different from the one associated with your subscription.
If you bought your subscription by direct mail, you can link your email address to it at service.theweek.com. Follow the prompt to "add an email" and enter the same email address you used to sign up to theweek.com. Once confirmed, you can return to the site and enjoy unlimited access.
If you took out your subscription using a different email address, you can activate that email and choose a password by clicking "sign in" and then "sign up" at the top-right of this page.
If you don’t remember what email you used, or cannot log in for any other reason, please contact customer services using the details below.
How do I sign up for subscriber-only newsletters?
Once you have activated your digital account, you can click here to sign up for these new subscriber-only newsletters:
• Morning Report: A concise, digest of what happened overnight and how the world is reacting (Monday to Friday)
• Evening Review: The most important and interesting news of the day, including a diverse range of analysis and a daily culture, food or travel review (Monday to Friday)
• Saturday Wrap: A look back at some of the stories that passed under the radar, from The Week magazine.
• Sunday Shortlist: A collection of TV, film and book reviews, from The Week magazine.
What If I bought my print-only subscription after 25 January?
The free trial is available only to existing subscribers, but new Print-only customers can upgrade to a Print + Digital subscription. Please contact customer services using the details below and they will be happy to add full digital access.
How can I contact customer services?
If you cannot find what you are looking for on service.theweek.com you can email theweek@cdsfulfillment.com or call 1-877-245-8151 (lines open Monday-Friday, 6am-8.30pm, and Saturday, 7am-5pm EST).
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