Pros and cons of smart thermostats

The gadgets allow you to control temperatures remotely but are they really value for money?

A smart thermostat
Smart meters have rocketed in popularity during the cost-of-living crisis
(Image credit: Smith Collection/Gado/Getty Images)

Smart thermostats are increasingly popular for the extra flexibility they offer, allowing you to remotely control your home’s temperature and heating schedule, and also have different temperatures and schedules for different rooms.

Like smart meters, they can cost more than standard thermostats but can save you money in the long run, depending on how you use them. This has made them more popular as energy costs rocket during the cost-of-living crisis.

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So how easy to use and cost-effective are smart thermostats, and what are the drawbacks?

1. Pro: save money

“Does it really save me money?” wonders Digital Trends. “In short, yes it does,” it answers, “but how much specifically will vary by brand, home, and occupancy.”

You can expect “roughly 10% in electrical savings”, it explains. Most smart thermostats allow you to view and monitor how much energy you’re using, which makes it easier to see where you could save money. However, how much you save also depends on how much you spend on the gadget in the first place.

2. Con: initial cost

Smart thermostats can be “three to four times more expensive” compared to a conventional model, said Gasify. The cost “goes up even more if you’re also getting smart radiator valves”, said Which?, meaning “it will take time to recoup this extra upfront cost through saving on heating bills”.

The cost of a smart thermostat can range from £120 to £220, “depending on the make and model that you choose”, said Checkatrade.

3. Pro: room by room settings

If you spend most of your day in one part of the house, you won’t want to heat those rooms you rarely go into. Most models allow the user to set different temperatures for different areas of the house. Smart radiator valves mean you can control each room’s temperature and schedule individually.

With smart thermostats you can “create multiple heating zones”, explains Which?. Using multiple smart thermostats, or a smart thermostat with smart radiator valves, you can control the temperature on a room-by-room basis and make further energy savings.

4. Con: installation hassle

Although smart thermostats can be easy to use, they can be a “headache to install”, said Gasify. So “if you were thinking of installing it yourself, you might want to rethink that idea”, it advises. “Most of the time, you need a professional to come and install the thermostat,” it adds.

To soften the blow of the installation expense, Which? recommends that you ask your engineer to also help set up your heating schedule for you, as all the controls and features can take some getting used to.

5. Pro: remote control

You can control smart thermostats through an app on your phone or tablet, meaning you don’t need to get up and walk to the thermostat to make changes.

“This feature might not seem very useful while you’re in the house,” said Gasify, “but when you’re headed home after a long day at work, you can use the app from your office only to set your desired temperature, so that the house is perfectly warm or cool just as you arrive.” It means you can also turn the thermostat off if you forgot to do so before leaving the house.

6. Con: users overriding settings

Studies on how people actually use these devices paints a “mixed picture”, said the BBC. Analysis of smart thermostat data from 1,379 households in California found that users “generally undid the benefits of the gadgets by manually overriding their scheduled programme of heating or cooling”, it added.

If you are regularly overriding your system it calls into question the wisdom of using a smart thermostat in the first place. Brent Huchuk, who led a similar study, told the broadcaster that people who are good at tweaking their own system are likely to do better than a smart thermostat.

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Chas Newkey-Burden has been part of The Week Digital team for more than a decade and a journalist for 25 years, starting out on the irreverent football weekly 90 Minutes, before moving to lifestyle magazines Loaded and Attitude. He was a columnist for The Big Issue and landed a world exclusive with David Beckham that became the weekly magazine’s bestselling issue. He now writes regularly for The Guardian, The Telegraph, The Independent, Metro, FourFourTwo and the i new site. He is also the author of a number of non-fiction books.