The Trump White House isn't accepting your comments by phone


President Trump got some ribbing for apparently borrowing a phrase from Batman villain Bane in his inaugural address — both promised to take power from the establishment and give it "back to you, the people." If the people want to make their voices heard with the new Trump administration, though, they have to use the White House email form or mail a paper-and-ink letter, because the White House comment line appears to be dead. If you call the comment line now, 202-456-1111, you get an automated message telling you to use the White House web form or Facebook messenger.
Using Facebook Messenger sounds like the most convenient option for many people, but "there's only one problem," says Variety's Janko Roettgers: "Neither the White House nor President Donald Trump seem to currently maintain an active Facebook Messenger account."
The comment line, staffed by White House volunteers, was reportedly mothballed in the final weeks of the Obama administration, and maybe the Trump White House just hasn't gotten around to staffing it yet — Trump still has to hire 659 of 690 key positions in his administration, the Partnership for Public Service's tally indicates, so maybe this isn't a high priority. Still, Trump also promised "the forgotten men and women of our country" in his inaugural address that "everyone is listening to you now." And according to Pew, 13 percent of Americans don't use the internet. For those who do, there's always Twitter....
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Peter has worked as a news and culture writer and editor at The Week since the site's launch in 2008. He covers politics, world affairs, religion and cultural currents. His journalism career began as a copy editor at a financial newswire and has included editorial positions at The New York Times Magazine, Facts on File, and Oregon State University.
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