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May 20, 2014

You might have thought this for a while, but it's finally official: there's nothing we loathe more than dealing with our cable or internet providers. A new survey from the American Customer Satisfaction Index, which asked 70,000 people about their overall satisfaction with several communications companies, found that internet and cable providers ranked dead last in terms of satisfaction.

Only 65 percent of those polled were satisfied with their cable companies, a decline of 4.4 percent since last year. Internet companies fared worse, with 63 percent of people reporting they were satisfied with their service — that's a decline of 3 percent since last year. Fiber-optic and satellite companies, like Verizon's FiOS and DirecTV, scored the highest in terms of satisfaction.

Time Warner and Comcast, who are seeking a merger, ranked last for both television and internet companies. Head over to Quartz to see more from the survey. Jordan Valinsky

11:13 a.m. ET

Saturday Night Live took a thinly veiled swipe at overly aggressive policing tactics with a sketch in which host Chance the Rapper and fellow minority citizens of Gotham ask Beck Bennett's Bruce Wayne to let Batman know he needs to "cool it down on our neighborhoods" because it "seems like he's in our neighborhood, all the time."

"You know how Batman is tough on crime?" Chance asks. "Somebody's gotta do something about him. I mean, he broke my best friend's jaw in two places and all he did was steal a TV. That's excessive!" Then, Chance adds, Batman left his friend "hanging for like 30 minutes 30 stories up by a gargoyle by his underwear." (The underwear thing, it turns out, is among Batman's favorite crime-fighting techniques.)

Watch the full skit below, and read The Week's Emily L. Hauser on the horrifying pervasiveness of police brutality. Bonnie Kristian

10:37 a.m. ET
Mandel Ngan/Getty Images

The State Department said Friday it will demand the closure of the Palestine Liberation Organization (PLO) outpost in Washington unless the group agrees to peace talks with Israel. The agency said Palestinian President Mahmoud Abbas triggered a provision in U.S. law that allows the secretary of state to shut down the PLO office if Palestine acts against Israel at the International Criminal Court (ICC). Abbas called for an ICC investigation of Israeli settlements in a September speech at the United Nations.

The PLO said Saturday it would not be blackmailed and expressed surprise at the strong-arm tactic after amicable meetings between Abbas and President Trump. An Abbas representative, Nabil Abu Rdainah, said the talks were "characterized by full understanding of the steps needed to create a climate for resumption of the peace process." Bonnie Kristian

10:28 a.m. ET
Drew Angerer/Getty Images

With less than a month to go before the special election to fill the Senate seat vacated by Attorney General Jeff Sessions, Alabamians are split over how to respond to the sexual misconduct allegations against Senate candidate Roy Moore (R).

Dozens of religious leaders gathered to register their dissent at a Baptist church in Birmingham Saturday, saying Moore is "infected with" a "false religious virus." In addition to addressing the accusations against Moore from a growing list of women, speakers at the gathering of pastors critiqued the candidate's apparent verbal swipe at the 1965 Voting Rights Act on Tuesday.

However, many prominent Alabama Republicans remain loyal partisans. "I believe in the Republican Party, what we stand for, and most important, we need to have a Republican in the United States Senate to vote on things like the Supreme Court justices," said Gov. Kay Ivey (R), conceding she finds the accusations troubling.

Read The Week's Paul Waldman on why Ivey and her fellow GOPers may be stuck with Moore whether they like it or not. Bonnie Kristian

10:14 a.m. ET
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Former Secretary of State Hillary Clinton leveled a fresh round of criticism at her erstwhile campaign rival, President Trump, in two sets of comments this weekend.

In an interview published Friday, Clinton said she stands by her past comment that Trump is Russian President Vladimir Putin's "puppet," calling the president "naive" for believing Putin's denials of election meddling. "I think that he hopes or expects the rest of us to be naive, or at least the people who support him to be naive," she continued, "but this is a serious cyberattack on America.”

Then, at an appearance in Arkansas on Saturday, Clinton said Trump is, like, totally obsessed with her. "Apparently, you know, my former opponent is obsessed with my speaking out," she said. "Apparently there was another, somebody told me, tweet today. Honestly, between tweeting and golfing, how does he get anything done?"

The tweet in question was a Saturday post in which Trump achieved a similar middle-school vibe by labeling Clinton "the worst (and biggest) loser of all time." Bonnie Kristian

8:09 a.m. ET

Saturday Night Live censured SNL alum Sen. Al Franken (D-Minn.) over a reporter's allegation that in 2006 he kissed her without her consent and took a picture groping her while she slept. "I know this photo looks bad, but remember: It also is bad," said Colin Jost in a Weekend Update segment on the subject. "And, sure, this was taken before he ran for public office, but it was also taken after he was a sophomore in high school. It's pretty hard to be like, 'Oh, come on. He didn't know any better. He was only 55.'"

Michael Che chimed in to note President Trump's selective condemnation of Franken, a Democrat, while refraining from comparable comment about Republican Alabama Senate candidate Roy Moore.

Watch the full clip below, and read The Week's Peter Weber on what would happen in a Senate ethics investigation of Franken's conduct, which the senator invited in his second apology statement. Bonnie Kristian

7:50 a.m. ET
Zinyange Auntony/Getty Images

Zimbabwe's ruling Zanu-PF party prepared Sunday to remove President Robert Mugabe from office nearly four decades after he first took power in 1980. The decision comes after the Zimbabwean military put Mugabe, 93, and his wife Grace under house arrest earlier this week, prompting thousands of Zimbabweans to take to the streets over the weekend demanding an end to Mugabe's regime.

Zanu-PF has removed Mugabe as party leader and expelled Grace, a would-be successor, from the party as well. Emmerson Mnangagwa, who served as Zimbabwe's vice president until Mugabe fired him this month, was chosen as the new party head. "He has been expelled," one delegate told Reuters. "Mnangagwa is our new leader."

Mugabe has so far refused resignation deals offered by the military, announcing by proxy his willingness "to die" rather than leave office. Bonnie Kristian

7:32 a.m. ET

Air Force General John Hyten, commander of U.S. Strategic Command (STRATCOM), on Saturday at a national security conference in Canada said there are circumstances under which he would resist obeying a nuclear strike directive from President Trump.

"I provide advice to the president," Hyten replied to a question about a nuclear order scenario. "He'll tell me what to do, and if it's illegal, guess what's going to happen? I'm gonna say, 'Mr. President, that's illegal.' Guess what he's going to do? He's going to say, 'What would be legal?' And we'll come up with options of a mix of capabilities to respond to whatever the situation is, and that's the way it works. It's not that complicated."

Watch Hyten's comments below, and read about the recent Senate hearing on the president's nuclear strike authority here. Bonnie Kristian

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