Uber is launching an 'urgent investigation' into stunning claims of sexual harassment by a female former employee

Uber CEO Travis Kalanick
(Image credit: Getty Images)

Uber has launched an "urgent investigation" into claims of sexual harassment, discrimination, and seemingly incompetent HR policies after a former employee published a stunning confessional about her time with the company. Susan Fowler, a former site reliability engineer who joined Uber in 2015, published a long blog post on her website outlining her time with the ride-hailing company, and why she left. In the post, she paints a damning picture of a company where women are targeted and undermined by managers and HR representatives alike.

Fowler claims her manager made sexual advances toward her via online chat. She said she took screenshots of the messages and showed them to human resources, but was told that her boss was a "high performer" and senior managers didn't want to punish him for something they saw as an "innocent mistake." She later discovered other women in the company experienced similar abuse, and received equally insufficient responses from the HR department.

After a series of meetings with HR, things came to a head:

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The HR rep began the meeting by asking me if I had noticed that *I* was the common theme in all of the reports I had been making, and that if I had ever considered that I might be the problem ... Less than a week after this absurd meeting, my manager scheduled a 1:1 with me, and told me we needed to have a difficult conversation. He told me I was on very thin ice for reporting his manager to HR. [Susan Fowler]

Uber CEO Travis Kalanick said the behavior Fowler described was "abhorrent and against everything Uber stands for and believes in."

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Jessica Hullinger

Jessica Hullinger is a writer and former deputy editor of The Week Digital. Originally from the American Midwest, she completed a degree in journalism at Indiana University Bloomington before relocating to New York City, where she pursued a career in media. After joining The Week as an intern in 2010, she served as the title’s audience development manager, senior editor and deputy editor, as well as a regular guest on “The Week Unwrapped” podcast. Her writing has featured in other publications including Popular Science, Fast Company, Fortune, and Self magazine, and she loves covering science and climate-related issues.