More than 40,000 sign Whirlpool recall petition
Call for government to act after company tells customers to unplug faulty tumble dryers
More than 40,000 people have signed an online petition calling on the government to force Whirlpool to recall millions of faulty tumble dryers.
The machines have been "linked to hundreds of fires and at least two deaths", says the Daily Mirror. As many as four million dryers sold under the Hotpoint, Indesit, Creda, Swan and Proline brands between April 2004 and September 2015 could be at fault.
Whirlpool, which owns the affected brands, has written to 3.8 million customers to ask them to register for a repair, but only received 1.5 million responses. It says 1.3 million of these have been resolved.
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
However, a backlog has amassed as the issue has gained publicity and those in the queue could be left waiting up to a year, says the BBC.
Last night, under pressure from Trading Standards, Whirlpool issued a statement telling owners they should "unplug [the dryer] and do not use it until the modification has taken place".
It added: "Trading Standards confirmed, following an internal review by independent experts, that the modification programme remains the most effective way of resolving this issue.
"Since the launch of this campaign, safety has been our number one priority. We have consistently responded to the advice of Trading Standards and continue to do so.
"Trading standards have now notified us that updated usage advice should be communicated to consumers and we are implementing this."
Consumer organisation Which? has started legal action against Trading Standards for failing to get tougher with the company. In addition, more than 75,000 people have signed the group's own petition calling for action.
Alex Neill, director of legal services for Which?, said: "Fundamentally we now believe a full recall is necessary.
"The government must urgently address the issues with the product safety system as it shouldn't require the threat of judicial review to ensure that consumers are protected from dangerous products."
The government must respond to any petition with more than 10,000 signatures. If a petition reaches 100,000 signatures, the issue will be considered for debate in parliament.
Sign up for Today's Best Articles in your inbox
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
-
The Spanish cop, 20 million euros and 13 tonnes of cocaine
In the Spotlight Óscar Sánchez Gil, Chief Inspector of Spain's Economic and Tax Crimes Unit, has been arrested for drug trafficking
By The Week UK Published
-
5 hilarious cartoons about the rise and fall of Matt Gaetz
Cartoons Artists take on age brackets, backbiting, and more
By The Week US Published
-
The future of X
Talking Point Trump's ascendancy is reviving the platform's coffers, whether or not a merger is on the cards
By The Week UK Published
-
Labour shortages: the ‘most urgent problem’ facing the UK economy right now
Speed Read Britain is currently in the grip of an ‘employment crisis’
By The Week Staff Published
-
Will the energy war hurt Europe more than Russia?
Speed Read European Commission proposes a total ban on Russian oil
By The Week Staff Published
-
Will Elon Musk manage to take over Twitter?
Speed Read The world’s richest man has launched a hostile takeover bid worth $43bn
By The Week Staff Last updated
-
Shoppers urged not to buy into dodgy Black Friday deals
Speed Read Consumer watchdog says better prices can be had on most of the so-called bargain offers
By The Week Staff Published
-
Ryanair: readying for departure from London
Speed Read Plans to delist Ryanair from the London Stock Exchange could spell ‘another blow’ to the ‘dwindling’ London market
By The Week Staff Published
-
Out of fashion: Asos ‘curse’ has struck again
Speed Read Share price tumbles following the departure of CEO Nick Beighton
By The Week Staff Published
-
Universal Music’s blockbuster listing: don’t stop me now…
Speed Read Investors are betting heavily that the ‘boom in music streaming’, which has transformed Universal’s fortunes, ‘still has a long way to go’
By The Week Staff Published
-
EasyJet/Wizz: battle for air supremacy
Speed Read ‘Wizz’s cheeky takeover bid will have come as a blow to the corporate ego’
By The Week Staff Published