TSB crisis enters fourth day

Bank boss ‘sorry’ for IT chaos that has left customers unable to access accounts or make payments

TSB
TSB has been using old IT systems it shared with its former partner Lloyds
(Image credit: Carl Court/Getty Images)

The boss of TSB has said he is “deeply sorry” for the IT fiasco that has caused fury among customers and attracted the attention of the Government’s technology watchdog.

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