Dixons Carphone customers involved in ‘huge’ data breach
Hackers attempted to access around 5.9 million payment cards
Technology retail giant Dixons Carphone has revealed that hackers attempted to steal 5.9 million card details in what is being dubbed a “huge” data breach last July.
The company says it discovered the data breach while reviewing its “systems” and has since “taken action” to block the backdoor used by the intruders.
The hackers reportedly attempted to access the details of around 5.9 million payment cards used in Currys PC World and Dixons Travel stores, the company says.
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
Some 5.8 million cards have chip and pin protection, the company adds, and that it has found “no evidence” of fraudulent use.
However, 105,000 payment cards not protected by chip and pin were accessed, The Guardian reports, although Dixons Carphone has contacted the banks relating to the leaked accounts.
Director of consumer watchdog Which?, Alex Neill, told the newspaper that the leak will “cause worry to millions of customers and raises serious questions about how Dixons Carphone has been looking after customers’ data.”
“It is critical the company moves quickly to ensure those affected get clear information about what has happened and what steps they should take to protect themselves”, he said.
But the leak goes beyond payment cards, says Sky News, as the personal details of an estimate 1.2 million customers were also hacked.
Customer names, addresses and email accounts were accessed through the data leak, the broadcasted reports, but Dixons Carphone claims that it has no evidence that the information left its internal systems.
“This is a very serious incident”, says the BBC’s tech correspondent Rory Cellan-Jones, who argues that the leak may be connected to a data leak at Carphone Warehouse 2015, where the personal details of 2.1 million customers were accessed by hackers.
But Dixons Carphone claims it only discovered the recent data leak last week and that it is not linked to the Carphone Warehouse incident, the BBC reports.
Sign up for Today's Best Articles in your inbox
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
-
Last hopes for justice for UK's nuclear test veterans
Under the Radar Thousands of ex-service personnel say their lives have been blighted by aggressive cancers and genetic mutations
By Sorcha Bradley, The Week UK Published
-
'It may not be surprising that creative work is used without permission'
Instant Opinion Opinion, comment and editorials of the day
By Justin Klawans, The Week US Published
-
5 simple items to help make your airplane seat more comfortable
The Week Recommends Gel cushions and inflatable travel pillows make a world of difference
By Catherine Garcia, The Week US Published