Remember the embarrassing U.S. Central Command hack on Twitter and YouTube from earlier this month? No classified information got out, but there were a whole lot of pro-ISIS posts.
Agencies should set up "social media stakeholder teams" to quickly respond to incidents like Central Command's, the guidelines say. They should also set up two-step verification for all logins and follow federal recommendations for setting up strong passwords. Oh, and ensure no former employees have access to the accounts.
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