T-Mobile to pay millions in fines over misleading 'unlimited' data plans
T-Mobile has been fined millions of dollars by federal regulators, who say the company misled customers about having "unlimited" data.
T-Mobile touted an unlimited data plan, but the fine print showed that during busy times, the top 3 percent of data users temporarily have their network usage de-prioritized, The Washington Post reports. The Federal Communications Commission announced Wednesday that it has received hundreds of complaints about T-Mobile from customers, who said "this policy rendered data services 'unusable' for many hours each day and substantially limited their access to data."
The FCC says T-Mobile did not do enough to let consumers know about the data limits, and now the company has to pay $7.5 million to the government and $35.5 million to consumers in the form of mobile data and discounts on phone accessories. T-Mobile also must now give $5 million worth of tablets and other devices to low-income schools, benefiting as many as 80,000 kids, as well as four years of free mobile data for schools and the families of students. John Legere, T-Mobile's chief executive, called it a "good settlement," and tweeted the company believes "more info is best for customers."
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
Create an account with the same email registered to your subscription to unlock access.
Sign up for Today's Best Articles in your inbox
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
Catherine Garcia is night editor for TheWeek.com. Her writing and reporting has appeared in Entertainment Weekly and EW.com, The New York Times, The Book of Jezebel, and other publications. A Southern California native, Catherine is a graduate of the University of Redlands and the Columbia University Graduate School of Journalism.
-
Kim Kardashian's Met Gala corset: designed for drama but a step too far?
In The Spotlight Reality TV star shocks with 'impossibly tiny waist' at this year's fashion event, echoing controversies from previous outfits
By Harriet Marsden, The Week UK Published
-
The Buddha of Suburbia: an 'orgiastic odyssey'
The Week Recommends Emma Rice brings Hanif Kureishi's 1990 novel to the stage
By The Week UK Published
-
'US tests ties with Israelis'
Today's Newspapers A roundup of the headlines from the US front pages
By The Week Staff Published
-
Empty-nest boomers aren't selling their big homes
Speed Read Most Americans 60 and older do not intend to move, according to a recent survey
By Peter Weber, The Week US Published
-
Brazil accuses Musk of 'disinformation campaign'
Speed Read A Brazilian Supreme Court judge has opened an inquiry into Elon Musk and X
By Rafi Schwartz, The Week US Published
-
Disney board fends off Peltz infiltration bid
Speed Read Disney CEO Bob Iger has defeated activist investor Nelson Peltz in a contentious proxy battle
By Rafi Schwartz, The Week US Published
-
Disney and DeSantis reach detente
Speed Read The Florida governor and Disney settle a yearslong litigation over control of the tourism district
By Peter Weber, The Week US Published
-
Visa and Mastercard agree to lower swipe fees
Speed Read The companies will cap the fees they charge businesses when customers use their credit cards
By Peter Weber, The Week US Published
-
Reddit IPO values social media site at $6.4 billion
Speed Read The company makes its public debut on the New York Stock Exchange
By Peter Weber, The Week US Published
-
Housing costs: the root of US economic malaise?
speed read Many voters are troubled by the housing affordability crisis
By Peter Weber, The Week US Published
-
Feds cap credit card late fees at $8
speed read The Consumer Financial Protection Bureau finalized a rule to save households an estimated $10 billion a year
By Peter Weber, The Week US Published