Big 3 credit-record firms agree to major changes to aid consumers

New York Attorney General Eric Schneiderman reached a big settlement with the Big 3 credit-reporting giants
(Image credit: Andrew Burton/Getty Images)

If you've ever had errors on your credit report, this will come as good news: On Monday, the three companies that assign your credit score — Equifax, Experian, and TransUnion — are announcing a significant overhaul in how they handle disputes in your credit record and unpaid medical bills, The Wall Street Journal reports. The new rules, to be phased in nationally over the next six to 39 months, are in response to a lawsuit filed by New York state.

Currently, if customers say that something is incorrect on their credit report, the credit-reporting firm assigns the complaint a three-digit number, and if the creditor says there's no problem, Equifax, Experian, and TransUnion typically don't change the report. Under the new rules, trained employees will have to investigate claimed discrepancies regardless of what the lender says. And importantly, the new rules will treat unpaid medical bills — often the fault of insurance companies — differently than other debt.

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Peter Weber, The Week US

Peter has worked as a news and culture writer and editor at The Week since the site's launch in 2008. He covers politics, world affairs, religion and cultural currents. His journalism career began as a copy editor at a financial newswire and has included editorial positions at The New York Times Magazine, Facts on File, and Oregon State University.