British Gas to pay £1.1m for missed appointments

As the energy supplier raised the issue itself with Ofgem it will not face any further action

Big six face grilling
Shopping around for energy can save you hundreds of pounds each year

British Gas will have to pay a total of £1.1m in compensation for missed and late appointments.

Subscribe to The Week

Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

SUBSCRIBE & SAVE
https://cdn.mos.cms.futurecdn.net/flexiimages/jacafc5zvs1692883516.jpg

Sign up for The Week's Free Newsletters

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

Sign up
Explore More