How to improve your Uber rating

Low-rating passengers due to be banned in Australia and New Zealand

Uber, London
(Image credit: Getty Images)

Uber is planning to ban passengers from its taxi service in Australia and New Zealand if they receive poor feedback from drivers.

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Hollie Clemence is the UK executive editor. She joined the team in 2011 and spent six years as news editor for the site, during which time the country had three general elections, a Brexit referendum, a Covid pandemic and a new generation of British royals. Before that, she was a reporter for IHS Jane’s Police Review, and travelled the country interviewing police chiefs, politicians and rank-and-file officers, occasionally from the back of a helicopter or police van. She has a master’s in magazine journalism from City University, London, and has written for publications and websites including TheTimes.co.uk and Police Oracle.