President Obama this week appointed former Microsoft executive Kurt DelBene to oversee the final repairs on HealthCare.gov, the federal government’s glitch-ridden health-insurance enrollment site. DelBene will replace Jeffrey D. Zients, who was brought in by the Department of Health and Human Services in late October to overhaul the website after its rocky rollout. Though bugs affecting the “front end” of the system have now mostly been fixed, HHS acknowledged last week that the “back end,” including payment systems, would not be fully functional until mid-January. Paperwork for nearly 15,000 Obamacare customers who signed up online never made its way to the insurers, HHS admitted last week.
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