iPhone 4: A recall?

As dismayed iPhone 4 customers report reception issues, some critics are lobbying for a recall of Apple's latest effort. Are the issues really that serious?

Should Jobs recall the iPhone 4?
(Image credit: Corbis)

Just days after its release of the iPhone 4, Apple has sold a record-breaking 1.7 million units. However, enough customers have been reporting problems — most notably, a frustrating loss of cellular reception caused by simply holding the phone a certain way — that bad buzz has begun circulating. When a Twitter user jokily impersonating Apple CEO Steve Jobs suggested this weekend that a recall was in order, critics and disgruntled customers began lobbying for Apple to take action. Though the real Jobs has called the reception problem a "non issue," could Apple be forced into a recall? (Watch one fan's demonstration of Apple 4 reception problems)

If it's a software issue, relief could be quick: If the iOS 4.0.1 software update that's expected this week resolves the problem, says Amanda Fox in Helium, "recall rumors will stop." More likely, however, the update will fail to "fully" address the glitch, and iPhone 4 users will "really start lobbying for a recall." Unfortunately, Steve Jobs most likely won't listen,"no matter how loudly people scream."

Subscribe to The Week

Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

SUBSCRIBE & SAVE
https://cdn.mos.cms.futurecdn.net/flexiimages/jacafc5zvs1692883516.jpg

Sign up for The Week's Free Newsletters

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

Sign up