Uber's pile-up of disasters

"Uber was already off to a bad start in 2017, but the year is getting worse by the day."

An anti-Uber protest.
(Image credit: Spencer Platt/Getty Images)

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"Uber was already off to a bad start in 2017, but the year is getting worse by the day for the $69 billion ride-hailing company," said Biz Carson at Business Insider. After losing more than 200,000 users in January to the #Delete​Uber movement, which formed in response to allegations that the company tried to profit from a travel ban protest, Uber "has been pummeled by a seemingly never-ending barrage of bad news." This week, Uber briefly halted its self-driving car tests after a crash in Arizona, and it had to address a report about its executives going to an escort-karaoke bar in Seoul, even as it struggled to contain the damage from recent allegations of widespread sexual harassment. Then there's the lawsuit from Google accusing Uber of stealing self-driving car technology; revelations that Uber used secret technology to evade local regulators; and a viral video of CEO Travis Kalanick insulting a driver. "If business schools need a new case study for a company in a PR disaster, Uber's last month is as perfect an example as can be found."

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