Iced coffee: Symbol of eroding office manners?
Thinking the behavior is okay is part of a “larger behavioral pattern”
The iced coffee debate “isn’t really about iced coffee,” said Beth Kowitt in Bloomberg. If you’ve been on social media recently, you’ve likely seen the viral debate about workplace etiquette and whether it is acceptable to bring a caffeinated beverage to a job interview. Younger people broadly think it’s fine, while their older peers think its slovenly and unprofessional. That this silly argument took off says a lot about the “tension” between employers and young employees who feel “misunderstood” and anxious “about their place in this evolving landscape.” In the current labor market, employers have a clear advantage over those looking for work, putting bosses “in their command-and-control era”—increasing surveillance, cutting benefits, and demanding office attendance. Meanwhile, Gen Z distrusts the “arbitrary rules” of major institutions, including the unwritten expectations around job interviews. To older generations, this skepticism can look like “entitlement or insubordination.” Really, it’s a conflict over “who gets to decide the norms of this new workplace.
Thinking it’s OK to sip a latte during an interview reflects “a larger behavioral pattern,” said Finn McRedmond in The Irish Times (Ireland). Remember, this is the same generation that introduced us to “quiet quitting, or the trend among young employees to show up at the office, do the bare minimum, collect their paycheck, and never work a minute over contracted hours.” Gen Z treats the job interview process with disdain because they “don’t want to work.”
There is no standard “job interview process” in a landscape that is “so confusing, discouraging, and exhausting,” said Julia Carpenter in The Washington Post. Just a few years ago, most interview advice revolved around covering up tattoos, avoiding salary questions, and following up with a thank-you note. All that has changed. Most hiring today is also done over Zoom, introducing “a whole new slate of do’s and don’ts,” and “not everyone agrees on which rules to keep and which to toss out.” To young people who have only ever interviewed on camera, the idea that you shouldn’t bring an iced coffee to an in-person meeting might legitimately be “a new one.”
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I’m mostly relieved to hear that in-person interviews are still happening, said Emma Jacobs in the Financial Times. With bots handling the bulk of the hiring process, “contact with flesh-and-blood humans seems to be in short supply.” In the age of AI, workplaces are “crying out for the quirk of humans—those who can push back, bring something different, think outside the box.” Now the older generation is scolding workers for having a different view on interview etiquette without recognizing the cold reality of today’s job market. “Meeting a real person seems a cause for celebration: perhaps even a fancy cold beverage?”
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