Probably worried that people would be using the free WiFi to check their 401(k)s, Starbucks CEO Howard Schultz sent an email out Monday to 190,000 employees asking them to show sensitivity to patrons who might be feeling "anxiety and concern" over the plummeting stock market.
"Today's financial market volatility, combined with great political uncertainty both at home and abroad, will undoubtedly have an effect on consumer confidence and perhaps even our customers' attitudes and behavior," he wrote. He implored his team to be "very sensitive to the pressures our customers may be feeling, and do everything we can to individually and collectively exceed their expectations."
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.
Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
-
A Man on the Inside: Netflix comedy leaves you with a 'warm fuzzy feeling'The Week Recommends Charming series has a 'tenderness' that will 'sneak up' on you
-
Bread & Roses: an 'extraordinarily courageous' documentaryThe Week Recommends Sahra Mani's 'powerful' film examines the lives of three Afghan women under the Taliban
-
V13: a 'marvelous and terrifying' account of the Bataclan terror trialsThe Week Recommends Emmanuel Carrère's work is 'absolutely gripping'
-
US charges Indian tycoon with bribery, fraudSpeed Read Indian billionaire Gautam Adani has been indicted by US prosecutors for his role in a $265 million scheme to secure solar energy deals
-
Boeing machinists approve contract, end strikeSpeed Read The company's largest union approved the new contract offer, ending a seven-week strike
-
US economy still strong in final preelection reportSpeed Read It grew at a solid 2.8% annual rate from July through September
-
Boeing machinists reject deal, continue strikeSpeed Read The rejection came the same day Boeing reported a $6.2 billion quarterly loss
-
Ports reopen after dockworkers halt strikeSpeed Read The 36 ports that closed this week, from Maine to Texas, will start reopening today
-
Empty-nest boomers aren't selling their big homesSpeed Read Most Americans 60 and older do not intend to move, according to a recent survey
-
Brazil accuses Musk of 'disinformation campaign'Speed Read A Brazilian Supreme Court judge has opened an inquiry into Elon Musk and X
-
Disney board fends off Peltz infiltration bidSpeed Read Disney CEO Bob Iger has defeated activist investor Nelson Peltz in a contentious proxy battle
