Probably worried that people would be using the free WiFi to check their 401(k)s, Starbucks CEO Howard Schultz sent an email out Monday to 190,000 employees asking them to show sensitivity to patrons who might be feeling "anxiety and concern" over the plummeting stock market.
"Today's financial market volatility, combined with great political uncertainty both at home and abroad, will undoubtedly have an effect on consumer confidence and perhaps even our customers' attitudes and behavior," he wrote. He implored his team to be "very sensitive to the pressures our customers may be feeling, and do everything we can to individually and collectively exceed their expectations."
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