A massive data breach may have exposed up to 500 million Marriott guests' personal information


Another day, another data breach putting millions of people's personal information at risk.
Marriott International said Friday that it had discovered a data breach of the online system used to make reservations at its Starwood hotels; Starwood is a Marriott subsidiary that includes chains like Westin and Sheraton. "Unauthorized access" to the database was discovered going back to 2014, and the system includes information on up to 500 million guests.
Information that could have been exposed includes guests' names, mailing addresses, phone numbers, email addresses, passport numbers, dates of birth, genders, arrival and departure information, reservation dates, and even credit card information.
Subscribe to The Week
Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

Sign up for The Week's Free Newsletters
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.
Marriott says it has reported the breach to law enforcement and opened a call center to take questions from concerned customers. "Marriott deeply regrets this incident happened," the company added.
If the 500 million number is right, this would be one of the largest data breaches in history, per NBC News. In addition to the extraordinary size and scale of the breach, The Verge points out that it's unusual for a company like Marriott to not uncover something like this for four years. But data breaches are not uncommon in the hotel industry. In 2017, Hilton Hotels was fined after two breaches on 363,000 accounts, per BBC News, and Trump Hotels were also hacked that year via a third party reservation system for the third time. Industry research published in Hospitality Tech in 2017 found that 74 percent of hotels don't have breach protection, with the trade magazine observing that, despite it being "a favorite for hackers," the hotel industry is "woefully unprepared" for breaches.
Sign up for Today's Best Articles in your inbox
A free daily email with the biggest news stories of the day – and the best features from TheWeek.com
Brendan worked as a culture writer at The Week from 2018 to 2023, covering the entertainment industry, including film reviews, television recaps, awards season, the box office, major movie franchises and Hollywood gossip. He has written about film and television for outlets including Bloody Disgusting, Showbiz Cheat Sheet, Heavy and The Celebrity Cafe.
-
Gandhi arrests: Narendra Modi's 'vendetta' against India's opposition
The Explainer Another episode threatens to spark uproar in the Indian PM's long-running battle against the country's first family
By Harriet Marsden, The Week UK
-
How the woke right gained power in the US
Under the radar The term has grown in prominence since Donald Trump returned to the White House
By Chas Newkey-Burden, The Week UK
-
Codeword: April 24, 2025
The Week's daily codeword puzzle
By The Week Staff
-
Markets notch worst quarter in years as new tariffs loom
Speed Read The S&P 500 is on track for its worst month since 2022 as investors brace for Trump's tariffs
By Peter Weber, The Week US
-
Tesla Cybertrucks recalled over dislodging panels
Speed Read Almost every Cybertruck in the US has been recalled over a stainless steel panel that could fall off
By Justin Klawans, The Week US
-
Crafting emporium Joann is going out of business
Speed Read The 82-year-old fabric and crafts store will be closing all 800 of its stores
By Peter Weber, The Week US
-
Trump's China tariffs start after Canada, Mexico pauses
Speed Read The president paused his tariffs on America's closest neighbors after speaking to their leaders, but his import tax on Chinese goods has taken effect
By Peter Weber, The Week US
-
Chinese AI chatbot's rise slams US tech stocks
Speed Read The sudden popularity of a new AI chatbot from Chinese startup DeepSeek has sent U.S. tech stocks tumbling
By Peter Weber, The Week US
-
US port strike averted with tentative labor deal
Speed Read The strike could have shut down major ports from Texas to Maine
By Peter Weber, The Week US
-
Biden expected to block Japanese bid for US Steel
Speed Read The president is blocking the $14 billion acquisition of U.S. Steel by Japan's Nippon Steel, citing national security concerns
By Peter Weber, The Week US
-
Judges block $25B Kroger-Albertsons merger
Speed Read The proposed merger between the supermarket giants was stalled when judges overseeing two separate cases blocked the deal
By Peter Weber, The Week US