Apple is apologizing following reports that contractors were listening to users' Siri recordings, saying it fell short of its "ideals."
The company on Wednesday issued this apology while announcing updates to its audio review policies, reports The Verge. The Guardian reported in July that in reviewing some Siri audio to improve the virtual assistant, "contractors regularly hear confidential medical information, drug deals, and recordings of couples having sex." The fact that humans might listen to audio recorded by Siri wasn't being clearly disclosed to Apple users. Apple at the time said that only a small amount of Siri requests are analyzed in this way.
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