Uber isn't safe enough to operate in London, authorities say

Uber
(Image credit: Leon Neal / Getty Images)

Uber just got the red light in London — again.

Transport for London has decided not to renew Uber's license to operate, with the transportation authorities citing a "pattern of failures by the company including several breaches that placed passengers and their safety at risk."

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One safety issue Transport of London cited was that "a change to Uber's systems allowed unauthorized drivers to upload their photos to other Uber driver accounts," meaning drivers could "pick up passengers as though they were the booked driver." This occurred on at least 14,000 trips, Transport for London said. Another issue cited is dismissed or suspended drivers being able to create accounts, "again compromising passenger safety and security."

Uber criticized the decision Monday as "extraordinary and wrong," saying "we have fundamentally changed our business over the last two years and are setting the standard on safety." But Transport of London said that although some safety concerns have been addressed, it "does not have confidence that similar issues will not reoccur in the future," leading to the conclusion that Uber "is not fit and proper at this time."

London Mayor Sadiq Khan added Monday, "I know this decision may be unpopular with Uber users, but their safety is the paramount concern."

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Brendan Morrow

Brendan worked as a culture writer at The Week from 2018 to 2023, covering the entertainment industry, including film reviews, television recaps, awards season, the box office, major movie franchises and Hollywood gossip. He has written about film and television for outlets including Bloody Disgusting, Showbiz Cheat Sheet, Heavy and The Celebrity Cafe.