Many scenes from Friday's protests across the United States against police brutality and institutional racism spurred by George Floyd's death while in police custody in Minneapolis turned violent, but Atlanta Police Chief Erika Shields drew attention for a very different reason.
Shields was shown on video engaging with protesters and listening attentively while they calmly explained their grievances. In an interview she acknowledged the crowd was "understandably upset" by the "appalling" events in Minneapolis, adding that "whether it's by police or other individuals, the reality is we've diminished the value on" the lives of members of African-American communities across the country.
In addition to the empathetic message, Shields also proposed some ideas for reforming her profession. "The key is training and weeding out bad cops especially when you see a pattern of bad behavior," she said. "I think it's getting engaged with people and getting feedback in real time."