How's this for some customer service? After a United Airlines gate agent discovered a passenger's missing wedding/engagement ring, she gave the ring to a pilot, who personally dropped it off at the passenger's home in San Francisco.
Brit Morin tweeted that her ring disappeared somewhere between New York City and Jackson Hole, Wyoming, last week. After a gate agent discovered it, the agent put the ring away in a safe, then gave it to the pilot for a very special delivery. The captain dropped the ring off on Monday along with a note, which read: "I take pride in getting passengers from Point A to Point B safely and on time. Today, I'm happy to be part of a team focused on making just one individual happy (you!)." Morin tweeted that she now has "a newfound faith in humanity and airlines. Thanks United."
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