Pilot hand-delivers to passenger engagement ring she lost at the airport

A diamond ring.
(Image credit: iStock)

How's this for some customer service? After a United Airlines gate agent discovered a passenger's missing wedding/engagement ring, she gave the ring to a pilot, who personally dropped it off at the passenger's home in San Francisco.

Brit Morin tweeted that her ring disappeared somewhere between New York City and Jackson Hole, Wyoming, last week. After a gate agent discovered it, the agent put the ring away in a safe, then gave it to the pilot for a very special delivery. The captain dropped the ring off on Monday along with a note, which read: "I take pride in getting passengers from Point A to Point B safely and on time. Today, I'm happy to be part of a team focused on making just one individual happy (you!)." Morin tweeted that she now has "a newfound faith in humanity and airlines. Thanks United."

Subscribe to The Week

Escape your echo chamber. Get the facts behind the news, plus analysis from multiple perspectives.

SUBSCRIBE & SAVE
https://cdn.mos.cms.futurecdn.net/flexiimages/jacafc5zvs1692883516.jpg

Sign up for The Week's Free Newsletters

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

From our morning news briefing to a weekly Good News Newsletter, get the best of The Week delivered directly to your inbox.

Sign up
To continue reading this article...
Continue reading this article and get limited website access each month.
Get unlimited website access, exclusive newsletters plus much more.
Cancel or pause at any time.
Already a subscriber to The Week?
Not sure which email you used for your subscription? Contact us
Catherine Garcia, The Week US

Catherine Garcia is night editor for TheWeek.com. Her writing and reporting has appeared in Entertainment Weekly and EW.com, The New York Times, The Book of Jezebel, and other publications. A Southern California native, Catherine is a graduate of the University of Redlands and the Columbia University Graduate School of Journalism.